Terms and Conditions

Last Updated: April 17, 2026

1. Overview

Welcome to Open Classical (“we,” “our,” or “us”). These Terms & Conditions govern your use of our website, attendance at events, participation in programs, ticket purchases, donations, and communications.

By using our website, purchasing tickets, attending events, or submitting your information, you agree to these Terms.

2. Ticket Purchases

2.1 Third-Party Ticketing

Tickets may be sold through third-party platforms (including but not limited to Ticket Tailor). Purchases made through these platforms are also subject to their terms.

2.2 Pricing and Availability

• Prices are subject to change without notice
• Tickets are sold on a first-come basis unless otherwise stated

2.3 Refunds and Exchanges

• Tickets are generally non-refundable
• If an event is canceled by Open Classical, we may issue refunds or credits at our discretion

3. Event Attendance

3.1 Admission

• Late entry may be restricted depending on the performance
• We reserve the right to refuse admission or remove disruptive attendees

3.2 Event Changes

We may:

• change performers or programming
• change venue
• reschedule or cancel events

4. User Accounts and Submissions

By submitting information, you agree:

• all information is accurate
• you are responsible for your account security (if applicable)

5. Communications (Email & SMS)

5.1 General Consent

By providing your contact information, you consent to receive communications regarding:

• events
• updates
• promotions

5.2 SMS Messaging Terms

By opting into SMS communications from Open Classical:

• You consent to receive marketing and informational text messages
• Message frequency may vary
• Message and data rates may apply
• Consent is not a condition of purchase

You can opt out at any time:

• Reply STOP to unsubscribe
• Reply HELP for assistance

After opting out, you may receive a final confirmation message.

5.3 SMS Opt-In Disclosure

When you provide your phone number through:

• ticket purchases
• signup forms
• event registrations

you may be asked to confirm:

“I agree to receive SMS messages from Open Classical regarding events and updates. Message frequency varies. Message & data rates may apply. Reply STOP to unsubscribe.”

5.4 Opt-Out and Suppression

We maintain internal suppression lists and will not send communications to users who:

• have opted out
• are listed in SMS unsubscribe records
• have invalid or bouncing contact information

6. A2P 10DLC & Messaging Compliance

Open Classical complies with U.S. messaging regulations, including:

• carrier registration requirements (A2P 10DLC where applicable)
• consent-based messaging practices
• opt-out keyword handling (STOP, START, HELP)

We do not send unsolicited SMS messages.

7. Donations and Payments

7.1 Donations

Donations made to Open Classical:

• are voluntary
• are non-refundable

7.2 Payment Processing

Payments may be processed through third-party providers. We do not store full payment credentials on our servers.

8. Media and Recording

By attending events, you acknowledge:

• photography, audio, and video recording may occur
• your likeness may appear in promotional materials

If you wish to opt out, notify staff at the event.

9. Intellectual Property

All content, including:

• music
• recordings
• text
• branding

is owned by Open Classical or its licensors and may not be reproduced without permission.

10. Performer & Participant Terms

For performers, volunteers, and participants:

• Participation is voluntary unless otherwise contracted
• Compensation terms (if any) are governed by separate agreements
• Open Classical is not liable for personal property loss or damage

11. Liability Waiver

To the fullest extent permitted by law:

• You assume all risks associated with attending events
• Open Classical is not liable for injury, loss, or damage except in cases of gross negligence

12. User Conduct

You agree not to:

• disrupt events
• harass others
• misuse services or systems

We may restrict access for violations.

13. Data and Privacy

We collect data to:

• process ticket purchases
• manage events
• communicate with users

Your data is handled according to our Privacy Policy.

14. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect or consequential damages
• Liability is limited to the amount paid for services

15. Changes to Terms

We may update these Terms at any time. Continued use of services constitutes acceptance.

16. Contact

Open Classical
5706 E Mockingbird Ln Suite 115-248
Dallas TX 75206
(214) 699-6982
https://OpenClassical.org
[ESCRAMBLEinfo[AT]openclassical.orgENDSCRAMBLE]